Once we have a clear understanding of your requirements you will receive a selection of properties that match your criteria. We can also keep you constantly up-to-date via email and SMS alerts when the latest properties become available. Our available properties are updated daily onto our website.
Once a suitable property has been secured a full time administrator will be appointed and solely dedicated to processing your move. We will endeavor to do all that we can to help ensure a smooth move-in.
All tenants will be individually asked to provide a minimum of 3 years consecutive employment and landlord history within the UK. If you are unable to provide sufficient history, you will require a guarantor who must be a UK based property owner and is fully referenced as per the list below.
We require the following references as necessary. Please note tenants must directly provide references to our agency:
All references must be received by Paul Simon at least 48 hours before you are due to move into the property. It is the prospective tenant’s responsibility to chase the references.
It is a legal requirement to register tenants deposit in a Government approved scheme in accordance with the Housing Act. If we are managing the property and instructed by the landlord, we shall register the deposit with the Deposit Protection Service. Alternatively the Deposit will be paid to the landlord to be registered with a Tenancy Deposit Protection Scheme of their choosing in accordance with the Housing Act 2004.
The Renters’ Rights Act 2026 introduces important updates designed to strengthen protections for tenants and improve standards in the private rented sector. The legislation aims to create a fairer rental market by enhancing security of tenure, improving transparency around tenancy terms, and ensuring tenants are treated fairly throughout their tenancy. It also places greater responsibilities on landlords to maintain safe and well-managed properties, while providing clearer routes for tenants to raise concerns and seek resolution when issues arise.
For full details and a breakdown of key changes, please refer to the attached information sheet, which outlines the main provisions of the Act and how they may affect both tenants and landlords.
It is a legal requirement for tenants to provide Landlords/Letting Agents with proof that they have the Right to Rent in the UK.
Customer Service is taken very seriously at Paul Simon and in light of this we have a four stage complaints procedure in place.
Paul Simon Estate Agents are a member of the Client Money Protection Scheme and the Property Redress Scheme.
